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STORE POLICY

Customer Care

At BanginBros Shop, we are committed to providing clear communication and reliable support.

For any questions regarding orders, shipping, sizing, or issues such as damaged, misprinted, or incorrect items, customers must contact us directly at info@banginbros.shop. Please include your order number and any relevant photos to help us resolve the issue efficiently.

All products are made to order and fulfilled by our print-on-demand partner, Printful. While shipping confirmations and tracking information are sent automatically once an order ships, all customer service inquiries—including returns, replacements, and order-related concerns—are handled exclusively by our support team.

We aim to respond to customer inquiries within 1–2 business days, excluding weekends and holidays.

Privacy & Safety

BanginBros Shop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and safeguarded when you visit or make a purchase from our website.

Information We Collect

When you place an order, create an account, or contact us, we may collect personal information including, but not limited to:

  • Name

  • Billing and shipping address

  • Email address

  • Order details

Payment information is processed securely by third-party payment providers and is not stored or accessible by us.

How We Use Your Information

Your personal information is used solely for purposes necessary to operate our store, including:

  • Processing and fulfilling orders

  • Shipping products

  • Providing customer support

  • Communicating order updates

  • Improving website functionality and user experience

Order fulfillment is handled through Printful, which receives only the information required to manufacture and ship your products.

Data Sharing

We do not sell, rent, or trade personal information. Data is shared only with trusted third-party services essential to operating our business, such as:

  • Payment processors

  • Fulfillment and shipping providers

These providers are required to handle your data in accordance with applicable privacy and security standards.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance site performance, analyze traffic, and improve user experience. You may manage or disable cookies through your browser settings; however, some features of the site may not function properly as a result.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@banginbros.shop. Requests will be handled in accordance with applicable privacy laws.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. Any updates will be posted on this page with immediate effect.

Thank you broski!

Payment Methods
Payment Methods

• Credit

• Debit Cards
• PAYPAL

• NO ASS

• NO GRASS (wellll.... I'll talk to the guys)

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